FAQ

While each person experiences acupuncture differently, most people feel only a minimal amount of sensation as the needles are inserted. Acupuncture needles are hair-thin and they are inserted gently and shallowly. Once the needles are in place, most of our patients tell us that they experience a feeling of relaxation and wellbeing that lasts for many hours after the treatment.

We accept most insurances and are happy to provide you with a receipt for you to submit to your provider. We recommend checking with your insurance company to see if you are covered for acupuncture and, if so, what specific conditions your insurance company covers acupuncture for.

For your Initial Consultation, we ask that you arrive 10 minutes prior to the scheduled appointment time to fill out the necessary paperwork and consent forms. For Follow Up Treatments, we recommend arriving 5 minutes before your appointment. 

While we don’t recommend eating a huge meal before a treatment, we do suggest that you have something light so that you’re not get treated on an empty stomach.

You can wear whatever you’d like! If your practitioner asks you to take off any items of clothing, they will let you do so privately and will give  instructions to you for the appropriate ways to cover up.

The first time you visit us at Yinova you will receive a comprehensive consultation, a diagnosis and an acupuncture treatment, as well as Chinese herbs, if applicable. One of our experienced practitioners will go through your medical history with you and will determine the best course of treatment based on your case. No labs or medical documentation are necessary, but our practitioners are more than happy to look over any information that you’d like to bring. Once your practitioner has completed the intake, they will begin the acupuncture treatment. An Initial Consultation at Yinova lasts approximately 90 minutes. Any Follow Up Treatments will last approximately 60 minutes.

Everyone responds to treatment differently so your results will depend on your particular situation. There are certain issues that can be addressed in a visit or two; other cases might require more treatments until your goal is met.

To cancel or reschedule an appointment, please email us at 4everbesthealth@gmail.com or give us a call at 905-604-5168. Please note that we currently have a 24-hour cancellation policy, so any appointments cancelled or rescheduled within 24 hours of the original treatment time will result in a fee. 

The short answer? Just about everything! Chinese medicine is a complete system of medicine that has been used in Asia to treat a broad range of disorders.  It is usually more helpful for chronic issues than acute ones. For complex cases we suggest you speak with one of our acupuncturists before you book your first appointment, especially if you have specific questions about how acupuncture and/or herbs might be beneficial to you.

It will be up to your practitioner whether or not prescribing you herbs will be beneficial to you. If you would like to receive herbs, without receiving acupuncture, please book an herbal consultation.